Shipping Policy

Order Processing Times

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email when your order has been shipped.

Shipping Rates & Delivery Estimates

All orders are shipped from our UK facility:

Office Number UL3 Amotherby Business Centre Amotherby North Yorkshire YO17 6TQ

United Kingdom

• Standard Shipping: 2–4 business days

• Express Shipping: 1–2 business days

Shipping costs are calculated at checkout based on weight and delivery location.

Airsoft Gas Shipping Rules (Green Gas & Red Gas)

Airsoft gas is a flammable pressurised product, which means:

UK & EU Shipping

• ✔️ We CAN ship airsoft gas within the United Kingdom.

• ✔️ We CAN ship airsoft gas to countries inside the European Union.

Gas can travel by approved ground transport within the EU.

International Restrictions

• ❌ We CANNOT ship airsoft gas outside the EU. This includes: USA, Canada, Australia, Norway, Switzerland, and all non‑EU countries.

If your order contains airsoft gas, available shipping options may vary depending on your location.

Order Tracking

Once your order has shipped, you will receive a tracking link via email.

If you do not receive tracking within 48 hours of dispatch, contact us at: Luke@cobratactical.co.uk

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us immediately so we can investigate with the courier.

For all shipping‑related questions, reach us at: Luke@cobratactical.co.uk

Incorrect Addresses

Please double‑check your shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us as soon as possible — once an order has shipped, we cannot change the delivery address.

International Shipping (Non‑Gas Products)

Airsoft BBs may be shipped internationally depending on the destination. Shipping rates and delivery times will be shown at checkout.

Customs, Duties & Taxes (International Orders)

International customers are responsible for any customs fees, import duties, or taxes applied by their country.